ESM Default Prevention Solutions
Protect Your Student Borrowers Through Counseling, Data Analytics and Deep Industry Expertise
As your higher education institution assumes greater accountability in a more regulated environment, you need the solutions that will help you better manage student loan default and repayment.
Student Loan Chaperone
Through one-on-one student loan counseling with current and former school financial aid officers, we help struggling borrowers get back into student loan repayment in a way that works for their lifestyle. Our independent, unbiased experts engage in comprehensive loan repayment guidance and implement tangible action plans.
The Result:
- We can prevent delinquencies that could turn into student loan default
- We can get more student borrowers back on track to repay loans
- We can help you lower your CDR
Default Rate Analytics
Our in-depth analysis and predictive modeling capabilities isolate the drivers behind your school’s default patterns so you can identify at-risk populations and better forecast student loan repayment. We conduct deep-dive reviews of record-level student loan data to help you understand, forecast, and manage your CDRs.
The Result:
- You gain a better understanding of how your school’s CDR may change
- You can assess how your school’s rate compares to peer institutions
- You can implement the right student recruitment and student retention strategies


