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Home Solutions Student Enrollment

ESM Student Enrollment

ESM Turns Inquiries Into Starts

In today’s competitive environment, prospective students have an overwhelming number of choices. Statistics show that quick follow up on inquiries gives institutions a competitive edge. Our advanced call center technology, highly trained agents and singular focus on education give you that Speed to Lead® advantage of increased, high quality contacts.

Whether you’re looking for qualify and transfer services, appointment setting for campus visits, application generation, quality assurance that helps boost the performance of your advisors or a partner to manage the full enrollment process, ESM will maximize your investment in admissions and marketing.

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ESM Advisors:

  • Respond to inquiries via phone, chat or text

  • Handle inbound calls

  • Pre-qualify students

  • Conduct in-depth interviews

  • Facilitate the application process

  • Coordinate required documentation

  • Direct students to financial aid advisors

  • Advise students

  • Adhere to regulatory compliance standards


ESM builds relationships with students to guide them through the enrollment process so they don’t get lost in the variety of required steps between inquiry and start.

For more information, read our Full Enrollment Services datasheet.


 
Education Experts

We understand the challenges institutions face and apply industry best practices.

Proven Processes

Our contact strategies and inquiry response processes and sales processes increase productivity and performance.

Innovative Technology

Our call center technology integrates with your systems for rapid implementation.

Track Record

Since 1995, ESM has helped institutions boost both enrollments and retention.