Title IV Regulations

Accepting Title IV federal funds for student financial aid comes with heavy accountability, particularly on the enrollment side. As the school’s enrollment advisors cannot be incented or paid based on performance, neither should any vendor to whom the school outsources its enrollment or financial aid functions. As such, ESM highly recommends that you check with legal counsel if considering a pay-for-performance model including commissions, bonuses, or incentives. As it relates to financial aid, ESM advisors help students understand the basics about applying, and thereafter, facilitate the contact process with the school’s financial aid office.

Motivating Enrollment Advisors

Given the clear constraints that enrollment advisors are not to be compensated based on performance, ESM has cracked the code on promoting productivity.

• We hire carefully, selectively looking for salespeople who love to sell on the phone – they are already motivated.
• We provide thorough initial training and ongoing coaching that sets these advisors up for long-term success.
• ESM’s culture, leadership development, and opportunities for advancement create loyalty to both the company and the institutions we serve.
• We don’t expect our advisors to make cold calls; they are not telemarketers. They respond to students who are interested and have actively reached out.
• Our advisors truly love working exclusively in the education industry and want to help students achieve their dreams. They find tremendous satisfaction in the work they do.