ESM Helps Your Students
Enroll, Graduate and Succeed

ESM's complete student lifecycle solutions include student enrollment, student retention, career services, continuing education and default prevention.

Leveraging its highly trained people, performance-driven processes and advanced technology, ESM complements an institution's in-house teams.  As a premier Business Process Outsourcer, ESM operates the largest education-only contact center in the country with approximately 800 employees. ESM's enrollment services deliver rapid, cost-effective lead processing, high contact rates and strong conversion rates.  Additionally, ESM's student lifecycle solutions include retention services to improve graduation rates, career placement services to help students succeed professionally, counseling services to help students repay their loans, analytics services to help schools manage Cohort Default Rates (CDRs) and continuing education support to help students extend their learning.